Commercial Knowledge Manager – JTI – Japan Tobacco International – Genf, GE

JTI is a leading international tobacco company with operations in more than 120 countries. We’re the global owner of world-renowned brands such as Winston, the number two cigarette brand in the world, and Camel (outside the US). Our global brands also include Mevius, LD and Natural American Spirit, and we manufacture the internationally recognized Logic e-cigarette brand and Ploom Tech, a major brand in the heated tobacco category.

Headquartered in Geneva, Switzerland, we employ over 45’000 people across the globe. We were recently awarded Global Top Employer for the fifth consecutive year with regional Top Employer Certification in Europe, Asia-Pacific, North America, Africa and the Middle East. This is recognition of our outstanding talent strategy, energizing culture and commitment to learning and development. Our Geneva HQ is Equal-Salary Certified.

We are a member of the Japan Tobacco Group of Companies. For more information visit

The Global Commercial Strategy team is looking for a COMMERCIAL KNOWLEDGE MANAGER

Who are we?

Commercial Strategy is a global function in the Marketing & Sales HeadQuarter Department that is responsible for developing Route to Consumer strategies across multiple categories to enable the most competitive and future fit Route to Consumer in any environment. We provide strategic guidance to optimise JTI markets’ Route to Consumer through effective commercial knowledge sharing and tailored on the ground functional support.

What will you actually do?

Optimise JTI markets’ Route to Consumer by managing and disseminating Commercial Knowledge

As part of the Commercial Strategy HQ team, you will be responsible for developing, harvesting and managing commercial knowledge to guide and support JTI market teams with their objective of operating the most competitive and future proof Route to Consumer.

You will be expected to establish and maintain strong working relationships across the team, other functions and external agencies to ensure that all stakeholders seeking strategic guidance or training across the route to consumer capabilities have access to relevant support in a timely manner.

To achieve this, you will be responsible for building and managing an up-to-date catalogue of Route to Consumer capability skills and knowledge principles, content and business cases ensuring a robust cross category support portfolio relevant for different market stages and operating environments.

What do we offer?

Leave your mark: Opportunity to make a lasting and significant contribution to JTI’s global Route to Consumer strategies

Full Route to Consumer experience: Work across key Route to Consumer capabilities, from Operational Strategy, through to Trade Management, Sales Force Management and Communication at the POS.

Strengthen your global network: Learn from and engage with multiple senior stakeholders across HQ, cross functional teams, regions and markets.

Global perspective: Gain global experience working with colleagues from hugely diverse markets, various Routes to Consumers models, and across all levels of restrictions and business stages.

What are we looking for?

You as a professional:

University Degree (Marketing, Business preferably) and / or MBA

5-10 years of proven management experience in brand /trade/digital marketing and/or Sales

Participated in projects related to consumer experience management and/or B2B/B2C digital engagement

Experience working on projects in the reduced risk product categories or similar categories

Fluent written and spoken English language skills. Additional languages would be an advantage

Strong project management expertise with recent proven record and can work cross functionally

Excellent communication skills and ability to work effectively across multiple cultures

Proactive, able to take initiative and drive results while striving to improve standards

Ability to think creatively, inject fresh concepts and with good analytical skills

Interested in gaining international experience and broadening exposure of diverse business challenges

You as a person:

Enjoy a fast paced, high standard and challenging corporate environment

Open to new ways of working and resilient to change in a dynamic HQ environment

A positive attitude and energy with eagerness to learn and grow while adding value to the business

Value working in a team-oriented environment where discretion and mutual trust are priorities


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